Wall dimensions changing after input

  • June 28, 2018 at 1:59 pm #192798
    Chelsea Ogle
    Participant

    Hi All!

    I’m super frustrated because whenever I input a dimension for a wall/window/door/opening as soon as I hit enter, the program modifies the dimension however it wants. My hand is not on the mouse so I’m not sure what the problem is. I can upload a video for reference.

  • June 28, 2018 at 2:15 pm #192799
    Chelsea Ogle
    Participant

    The video won’t upload.. But hopefully someone can help. Maybe its a setting?

  • June 28, 2018 at 5:09 pm #192922
    Neil Wilson
    Moderator

    Hey Chelsea,

    I think the best thing to do would be to give our tech support a call at 1-866-697-2020.  They will be able to connect to your computer using Team viewer and can show them first-hand what is happening.

    Neil

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