2020 Insight: Mobility
Extend 2020 Insight beyond the factory with 2020 Insight Mobility. Enhance worker productivity, communication and customer satisfaction with apps that are driven by functionality within 2020 Insight modules. Choose the app that fits your specific business needs or get all three.
- Business Intelligence: Provide your decision makers with instant access to critical data from anywhere in the world
- Field Sales: Make your sales team more productive with accurate, timely customer data at their fingertips
- Field Service: Improve your customer service by connecting your service and installation team with your business
Extend 2020 Insight beyond your factory.
This app provides timely access to pre-built metrics and dashboards that can be modified to suit the needs of individual users. Better monitor your business KPI’s and/or metrics from anywhere.
Arm your sales team with the information they need exactly when they need it—in the field. This app provides access to customer account data, history, a GPS map locator, order status and customer analysis.
Tied to the new Service Management Module, this app empowers your technicians to deliver effective on-site service with the ability to schedule and track requests, manage personnel and get visibility into operations. With mobile access to a shared service calendar, users can view and upload documents, photos and drawings from the field, initiate replacement part orders in real time and confirm installations.