I have the newest version of 2020 Design and I’m not able to enter the customer’s information into Design Info. All that will come up is a blank window. My fellow designers for my company don’t have this issue, only me. How can I get this fixed?
The information box being blank is an issue that is caused by changing the file path for your logo in the preferences. Change the file path back to C:\ProgramData\20-20 Technologies\config\ and the box will repopulate.
To change your logo you can give us a call (1-866-697-2020)and get the tool that will do it for you or you can rename the bmp of your logo “Logo” and copy it into the C:\ProgramData\20-20 Technologies\Config folder and replace the file that is there.
Hope that helps,
This reply was modified 1 week, 2 days ago by Neil Wilson.