invalid local license

  • April 17, 2018 at 8:06 am #182061
    Maxim Tor
    Participant

    HI, I wanted to try the free trial. Downloaded software , installed it, asks me to login into 20/20 cloud account when starting it. Typed in my user name and password for the account I created and I get invalid local license with error code and then I have to click exit app. So I can not use the free trial? Am I missing something? This is a brand new laptop, never installed 2020 on it. HOw do I fix it or did I miss some setting somewhere?

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  • April 17, 2018 at 10:14 am #182084
    Neil Wilson
    Moderator

    Hi Maxim,

    Give us a call at 1-866-697-2020 and we’ll be able to connect to your computer via team viewer and get you up and running on the trial.

    Thank you

    Neil

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