I have had a lot better success lately with 2020 and started finding ways to work around certain issues. So I just wanted to say thank you for all the great tips and replies that people have posted to my previous questions.
Here is one small issue I’ve ran into with a co-worker of mine today. Suddenly her items list was empty. Her design was still in tact and her quote was still correct but we couldn’t figure out how to bring all the items back on her list.
If you right click on the item list and check your display settings, is it possible she has unticked a box or added a filter? Either way, clicking the down arrow on the Scheme box and picking ‘All Parts’ should bring the list back.